this is the reply I've had off them
Hello SpeshTwoCans ,
Thank you for contacting Wargaming Player Support with this information.
I understand your confusion with this case. But our technicians are working on this issue with your account Wargaming.
Please have a little patience. I hope the problem will be solved as soon as possible.
Should you have any further questions, do not hesitate to contact us again.
Have a nice day!
Kind regards,