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Unable to log in


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Posted

Hello Aslain,

Tonight I've played a couple of battles, then realised I didn't update the mudpack to the latest version, so I closed the client and proceeded to the update.

Since then I'm unable to log in anymore.

I've followed all the instructions on "how to report a bug" and the client starts normally with no mods. As soon as I reinstall them, however, I'm stuck with the "logging in" screen (screenshot attached)

In case you need this info:

Apple MacBook Pro running MacOS Big Sur (11.0.1)

WGC client version 20.08.00.3331

WoWS version 0.10.0.0.3346720

Modpack version 10.0.0_11

Logs attached

Thanks

 

Screenshot 2021-01-28 at 23.16.06.png

_Aslains_Installer_CompList.log _Aslains_Installer_Options.inf _Aslains_Installer.log

  • Administrator
Posted

You have a lot of Process exit code: 4 in the installation logs, this is probably why you cannot log in, something on your MacOs prevented the modpack to be installed properly. From what I saw it was .bat files that wasn't launched properly.

 

Delete res_mods folder inside 3343484 folder, and unpack this file https://drive.google.com/file/d/1w7UkJRMX0XD_iRjmH5l7cQ-r0aDA5YjA/view?usp=sharing to 3343484

 

Let me know if this is letting you in.

Posted

Hello Aslain,

thank you for the prompt reply and for the help

Since I had uninstalled all mods ("reset" option on the installer), I re-installed all of them after following your instructions.

Unsurprisingly, the res_mod folder was changed and the game hung up on start up like yesterday, so I had to replace res_mods again.

It seems to be working, so far

I'll let you know if the mods are operational

Posted

Hello again Aslain,

news update...

The mods work, but I've updated them, then I had to re-copy/pastye the files you sent me.

Is this going to be the new normal for me?

Cheers

  • Administrator
Posted

The files I sent you will work only temporarily until the game is updated again. I cannot help you too much as I dont own mac, you may have to ask other users with macos.

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