spartan63385 Posted October 9 Share Posted October 9 (edited) Hello, I have been having an issue lately with world of tanks where whenever I return to the garage either by manually exiting or by battle ending the game crashes before i even see the battle results screen. It doesnt even freeze it just instantly closes. This is the only time it ever crashes on me. It is not ever time however and i would say it happens more about 1 in 7 games or so. I am not 100% sure if this is an aslins issue or a wot issue or a hardware issue but the game ran fine without any mods. In addition I have run mod cleaner, reinstalled wot, and used the repair feature as well as updating all my drivers. Crash in the logs sent should be around 12:24 - 12:28 I believe I hope I have laid all this out correctly in accordance to the report guidelines Computer specs if necessary I9-13900K RTX 4090 64Gb DDR5 ram Asus z790 Hero maximus board WoT is installed on a 2Tb EVO SSD Aslains_WoT_Logs.zip Edited October 9 by spartan63385 Quote Link to comment
Administrator Aslain Posted October 9 Administrator Share Posted October 9 Thanks for detailed description and logs (nice specs!!!). I've checked the files you attached, and noticed that the game client has a problem connecting to the internet, or at least the logs indicate so. Sometimes this problem can cause the game to crash, especially in the case of some modifications that connect to the internet. The reason is most often some antivirus, possibly firewall. In some cases it's network problems. Also sometimes the XVM server has some problems, and it can manifest itself by crashing in the way you described. Only then would more people report it, and most often it is temporary. I have informed CHAMPi just in case, because of this: 2024-10-09 10:23:28.864: ERROR: Exception in thread Thread-175: 2024-10-09 10:23:28.864: ERROR: Traceback (most recent call last): 2024-10-09 10:23:28.864: ERROR: File "scripts/common/Lib/threading.py", line 801, in __bootstrap_inner 2024-10-09 10:23:28.864: ERROR: File "scripts/common/Lib/threading.py", line 754, in run 2024-10-09 10:23:28.864: ERROR: File "champisettingsgui_obf", line 1, in startFromGarage 2024-10-09 10:23:28.864: ERROR: File "champisettingsgui_obf", line 1, in getUpdateStatus 2024-10-09 10:23:28.864: ERROR: error: Error -3 while decompressing data: unknown compression method It might be connected to the connection issue I described initialy, he will check this out. Anyway, he will take a look at it... Quote Link to comment
spartan63385 Posted October 9 Author Share Posted October 9 first of all thanks for the information and looking into this for me, I really appreciate it. And it’s very Interesting, I did not expect internet issues to be causing this kind of fuss with the game but I’m just glad it’s not something wrong with my actual PC cause like I said it’s never just consistently crashed like this in games outside of Bethesda titles but that’s a different thing all together. I’m Ethernet-ed into my router which is fiber optic but I guess even a second disconnect can cause a crash like this? assuming this is indeed caused by what you described is there anything that I can do now that would help stop or lessen the crashing or would it just be better to wait for a response from CHAMPi Quote Link to comment
Administrator Aslain Posted October 10 Administrator Share Posted October 10 You can remove XVM, and try to play for a while to see if you still crash, then attach new logs if you do. However first check your antivirus logs maybe it blocked something and you are not aware, similary with the firewall. If it's the other mods, then you do the same, but in this case you would have to remove all suspected mods, in this case it's CHAMPi's but maybe some other mod too, logs are not always showing affected mod name. Also, play as admin, and install as admin. Quote Link to comment
Administrator Aslain Posted October 10 Administrator Share Posted October 10 Message from CHAMPi: try the following: -close game client (wot) -delete complete folder with content: %appData%\Wargaming.net\WorldOfTanks\mods\champi\settingsgui\ - restart and check python.log for the error message (attach your python.log here) Quote Link to comment
spartan63385 Posted October 10 Author Share Posted October 10 Here is the python log from launching the game after deleting the folder mentioned python.log Quote Link to comment
Administrator Aslain Posted October 10 Administrator Share Posted October 10 Just now, spartan63385 said: Here is the python log from launching the game after deleting the folder mentioned python.log 968.95 kB · 0 downloads The issue is still there after performing it? Quote Link to comment
spartan63385 Posted October 10 Author Share Posted October 10 i havnt played any games since performing the deletion due to life things but i will be having a wot session later today and will keep you posted on if the issue does indeed remain. Quote Link to comment
Administrator Aslain Posted October 10 Administrator Share Posted October 10 Alright, please, play a while now, and attach new logs, especially after you crash again, delete python.log first, so it starts clean. Quote Link to comment
spartan63385 Posted October 10 Author Share Posted October 10 Took about 20 games but it did indeed happen again. crash was around 4:13-4:15 Aslains_WoT_Logs.zip Quote Link to comment
spartan63385 Posted October 10 Author Share Posted October 10 Two games after logging back in another crash New logs Aslains_WoT_Logs.zip Quote Link to comment
Administrator Aslain Posted October 11 Administrator Share Posted October 11 Thanks a lot for logs. Have you ever tried clearing the game cache by deleting all the folders with 'cache' in the name from the AppData directory? Quote Link to comment
Administrator Aslain Posted October 12 Administrator Share Posted October 12 20 hours ago, spartan63385 said: I have yes If you do and the problem persists then it's probably not caused by CHAMPi's mods. I don't have any other ideas beyond what I've already posted here. Quote Link to comment
spartan63385 Posted October 13 Author Share Posted October 13 yea im not entirely sure that to do about this anymore Quote Link to comment
spartan63385 Posted October 13 Author Share Posted October 13 On 10/12/2024 at 6:44 AM, Aslain said: If you do and the problem persists then it's probably not caused by CHAMPi's mods. I don't have any other ideas beyond what I've already posted here. Just a little bit on an update. I did a complete reinstall of wot again and the modpack using my usual settings and still got crashes. I then reinstalled the modpack a second time but this time without any XVM branch items, but still using a bunch of non xvm items, been playing for a while now with no issues. will update if i end up crashing again even with these new settings Quote Link to comment
Administrator Aslain Posted October 13 Administrator Share Posted October 13 Maybe your connection to the XVM server is unstable and causing this. If it was a global problem with the XVM server I would probably receive many (more) reports like this. Quote Link to comment
spartan63385 Posted October 13 Author Share Posted October 13 11 minutes ago, Aslain said: Maybe your connection to the XVM server is unstable and causing this. If it was a global problem with the XVM server I would probably receive many (more) reports like this. well for now it seems fine without xvm so im willing to chock it up to connection issues. its unfortunate because i do enjoy a lot of the xvm related customization but the crashing was just getting too annoying to handle. hopefully this will be the end of investigating for me and i do appreciate the time you took to help me attempt to find a solution. cheers 1 Quote Link to comment
Administrator Aslain Posted October 13 Administrator Share Posted October 13 Giving up from the XVM is very harsh, I would not accept it myself and keep seeking for a solution (try different PC, different ISP/network). Have you checked your antivirus or firewall if it's not interrupting something. Are you playing and installing it all on a windows admin account? Quote Link to comment
spartan63385 Posted October 13 Author Share Posted October 13 18 minutes ago, Aslain said: Giving up from the XVM is very harsh, I would not accept it myself and keep seeking for a solution (try different PC, different ISP/network). Have you checked your antivirus or firewall if it's not interrupting something. Are you playing and installing it all on a windows admin account? the very next game after i sent that i crashed so looks like were back to the drawing board. yes its a windows admin account. and i did the thing in the launcher that sets an exception for wot in the firewall but i dont know how to look into that further 2024-10-13 12:38:47.188: WARNING: [Scaleform] Scale9Grid for resource=38 has negative width 0.000000 2024-10-13 12:38:47.213: INFO: [frameworks.wulf.windows_system.window] Loading window: SFWindow(uniqueID=148, layer=7, decorator=None, content=None, viewKey=ViewKey[alias=ModsListApiButton, name=ModsListApiButton]) 2024-10-13 12:38:47.213: INFO: [gui.app_loader.loader] App is initialized: scaleform/lobby 2024-10-13 12:38:47.213: INFO: [frameworks.wulf.windows_system.window] Loading window: SFWindow(uniqueID=149, layer=7, decorator=None, content=None, viewKey=ViewKey[alias=CrewReturn, name=CrewReturn]) 2024-10-13 12:38:47.213: INFO: [WULF] Loading window SFWindow [CrewReturn] without parent ref. Automatically set Main window: gui.impl.pub.main_window.MainWindow(145) 2024-10-13 12:38:47.493: INFO: [gui.shared.personality] __runItemsCacheSync elapsed time: 0.661999940872 sec 2024-10-13 12:38:47.505: INFO: [gui.shared.personality] __validateInventoryVehicles elapsed time: 0.0120000839233 sec 2024-10-13 12:38:47.556: INFO: [gui.shared.personality] __validateInventoryOutfit elapsed time: 0.0499999523163 sec 2024-10-13 12:38:47.562: INFO: [gui.shared.personality] __validateInventoryTankmen elapsed time: 0.00600004196167 sec Im sure youve looked through my logs plenty but these seem to be the last couple lines of the log on every crash. Dunno what that Scalegrid error is heres the proper zip again Aslains_WoT_Logs.zip Quote Link to comment
spartan63385 Posted October 13 Author Share Posted October 13 monitor_20241013_1304160771.log so heres an interesting log Quote Link to comment
spartan63385 Posted October 13 Author Share Posted October 13 4 hours ago, Aslain said: Giving up from the XVM is very harsh, I would not accept it myself and keep seeking for a solution (try different PC, different ISP/network). Have you checked your antivirus or firewall if it's not interrupting something. Are you playing and installing it all on a windows admin account? Hey Ive just found out about a possible issue that may be causing my strife and wanted to share incase it works. I looked over my logs and saw that a website called cat.wargaming.net was being called right before the error. i went to that website and its just an error screen so i did some digging and found out that there is another exe in the Wot directory under the win64 folder called wargamingerrormonitor.exe which attempts to send data about files to wargaming and when blocked or interrupted calls that error website and causes a crash. Im not gonna pretend that i understand much of this and it is second hand information, just thought id share it with you and see what you think. Quote Link to comment
Administrator Aslain Posted October 14 Administrator Share Posted October 14 I see, thanks for details. I have one small suggestion, try without mod "Clan rewards auto claim". Noticed this mod entries before some strange errors in your logs. Quote Link to comment
spartan63385 Posted October 14 Author Share Posted October 14 13 hours ago, Aslain said: I see, thanks for details. I have one small suggestion, try without mod "Clan rewards auto claim". Noticed this mod entries before some strange errors in your logs. Will do Quote Link to comment
Crusader_Lawyer Posted October 18 Share Posted October 18 (edited) I was having a similar issue. Game would crash when I'd get hit on a killing shot. I was also using the Clan rewards auto claim. I disabled that mod. No crashes so far. Will update if it crashes later on, but that appears to be the problem for me. Edited October 18 by Crusader_Lawyer Quote Link to comment
Administrator Aslain Posted October 18 Administrator Share Posted October 18 38 minutes ago, Crusader_Lawyer said: I was having a similar issue. Game would crash when I'd get hit on a killing shot. I was also using the Clan rewards auto claim. I disabled that mod. No crashes so far. Will update if it crashes later on, but that appears to be the problem for me. Attach logs, see my signature. Make sure you are using the latest modpack. Have you installed the 15m circle mod? Quote Link to comment
Crusader_Lawyer Posted October 19 Share Posted October 19 8 hours ago, Aslain said: Attach logs, see my signature. Make sure you are using the latest modpack. Have you installed the 15m circle mod? Welp, so much for that. Game crashed as I got hit by arty. Game crashed at 19:29. I have the proximity circle with xvm. Aslains_WoT_Logs.zip Quote Link to comment
Administrator Aslain Posted October 19 Administrator Share Posted October 19 5 hours ago, Crusader_Lawyer said: Welp, so much for that. Game crashed as I got hit by arty. Game crashed at 19:29. I have the proximity circle with xvm. Aslains_WoT_Logs.zip 238.83 kB · 0 downloads Not the proximity circle, not the minimap mod. The other 15m circle in the map, but I don't see it in your logs, so. Cannot find any culprint in your logs. Quote Link to comment
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