How to report a bug or issue

[Aslain]

How to report a bug or issue

Please follow this guide when reporting a problem with the World of Tanks modpack. A clear report with logs is much easier to investigate.

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1. Make sure the modpack is installed into the correct game folder

If none of your installed mods are working, the most common reason is that the modpack was installed into the wrong folder.

Open Wargaming Game Center, select World of Tanks, then click Game Settings and choose Show in folder.

File Explorer will open the correct game folder. Use that exact folder path when the modpack installer asks for your World of Tanks installation directory.

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2. Run an integrity check

If some mods work but you experience crashes, missing UI elements, broken sounds, or other strange behavior, start with an integrity check in Wargaming Game Center.

Recommended installer options when troubleshooting:

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3. Describe the problem clearly

Start a new topic in this forum section or contact me on Discord. Please include as much useful information as possible.

• what exactly happened,
• when it happened,
• how often it happens,
• the tank you were using,
• the game mode and map,
• whether the issue happens every time or only sometimes,
• screenshots, video, replay, or any other proof if available.

If your game crashed, please include the exact time of the crash.

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4. Attach required logs

Run Aslains_Logs_Archiver.exe. You can find it in your World of Tanks installation folder, or use the shortcut created on your Windows desktop.

The archiver will create:

Aslains_WoT_Logs.zip

Please attach this ZIP file to your report. This is the preferred log package and is usually enough for troubleshooting.

If the logs archiver does not work

If Aslains_Logs_Archiver.exe fails or cannot create the ZIP file, please attach these files manually, using these example paths:

c:\Games\World_of_Tanks_EU\game.log
c:\Games\World_of_Tanks_EU\xvm.log
c:\Games\World_of_Tanks_EU\Aslain_Modpack\Logs\Aslains_Installer.log
c:\Games\World_of_Tanks_EU\Aslain_Modpack\Logs\Aslains_Installer_CompList.log
c:\Games\World_of_Tanks_EU\Aslain_Modpack\Logs\Aslains_Custom_Mods.log
c:\Games\World_of_Tanks_EU\Aslain_Modpack\Components\Components_List.txt
c:\Games\World_of_Tanks_EU\Aslain_Modpack\Exported_settings\Aslains_WoT_Modpack_Exported_Settings.reg

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5. Extra troubleshooting

• Make sure you are using the latest version of the modpack.
• Try using WoT Mods Cleaner to clean your game installation.
• Launch the game in safe mode and check if the problem also happens without mods.
• If the issue is visual, attach screenshots or video.
• If the issue happened in battle, attach a replay if possible.

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Important notes

Reports like “XVM is not working” or “your mod is broken since the last update” are not useful without logs and details. Such reports may not receive a reply.

If the problem is caused by your local Windows setup, third-party software, other mods, or a broken game installation, I may not be able to fix it directly.

Please also remember that game.log may reveal installed third-party mods, including prohibited or cheat modifications.

If your issue has been solved, please update or close your topic. Thank you for your cooperation.