Administrator Aslain Posted July 21, 2014 Administrator Posted July 21, 2014 BUG REPORTING IMPORTANT: ALWAYS INSTALL EVERYTHING WITH ADMIN RIGHTS AND THEN PLAY THE GAME AS ADMINISTRATOR! [Skip this part if some of your mods are working] Have you installed the modpack, but nothing is working? Spoiler Make sure you are installing to the right folder. This is the most common mistake. To find that folder use this guide: Start Wargaming center and press Game Settings followed by Show in folder. The File Explorer window will open and direct you to the game folder. Please select the exact path file and copy it into the installer when prompted. (Please note that the picture is just an example, and path files may vary.) ============================================================= Start here if some of the installed mods work, but you are experiencing different issues, such as crashes, etc. Always begin with an integrity check, which can be activated from the Wargaming Game Center (WGC) as shown below: Recommended options in case of problems: To report a bug or problem, please follow these steps Start a new topic in this section and provide a detailed description of the issue you encountered. Include information about the tank you were using, the game mode, the map, and how often the problem occurs. If your game crashes, make sure to note the exact time of the crash for reference. Run the special application called "Aslains_WoT_Logs_Archiver.exe," which can be found in the game installation folder or as a shortcut on your Windows desktop. This application will create an "Aslains_WoT_Logs.zip" file. It is mandatory to attach this file to your thread. Please note that I don't need any other logs, only the specific zip file generated by the "Aslains_WoT_Logs_Archiver.exe." You can find the "Aslains_WoT_Logs.zip" file in the game folder inside the "Aslains_Modpack" directory. If the archiver won't work properly for you, please attach following files, from that example paths: If the archiver won't work properly for you, please attach following files, from that example paths: c:\Games\World_of_Tanks_EU\python.log c:\Games\World_of_Tanks_EU\xvm.log c:\Games\World_of_Tanks_EU\Aslain_Modpack\_Aslains_Installer.log c:\Games\World_of_Tanks_EU\Aslain_Modpack\_Aslains_WoT_Modpack_Exported_Settings.reg c:\Games\World_of_Tanks_EU\Aslain_Modpack\_Aslains_Installer_CompList.log To help us resolve your issue more effectively, please consider the following steps: You can use the "WoT Mods Cleaner" application to check, scan, and clean your game installation. This can help eliminate any potential conflicts caused by mods. If possible, attach screenshots that clearly show the issue you are experiencing. Visuals can provide valuable context and aid in understanding the problem. Try playing a battle without any mods by launching the game in safe mode. This will help determine if the issue is related to the installed mods or if it is a separate game-related problem. Ensure that you have the latest version of the modpack installed. Please avoid reporting bugs from older versions as they may have already been addressed in newer updates. Additionally, please understand that if the issue is determined to be specific to your local setup, we may not be able to provide further assistance. We are primarily focused on developing and providing regular support for potential issues caused by the modpack. If the problem appears to be related to your computer or individual setup, you may need to utilize your own troubleshooting skills, seek the assistance of an IT professional, or hope that someone in the community can offer additional help. We appreciate your understanding, and your cooperation in following these steps will greatly assist us in resolving your issue. Thank you for using our modpack and your support in improving its functionality. NOTE: Reports like "XVM is not working" or "your mod is not working since the last update" are considered invalid and may not receive a response. Without logs, it's challenging for us to investigate the issues. If your problem has been resolved, please close the topic. Also, keep in mind that the "python.log" may reveal the use of cheats and 3rd party mods. Thank you for your cooperation! 3 22 13
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