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Update causes disconnect or crash


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Posted

Every time you release a new update, it crashes the game for me. Today's (literally just now) caused my whole connection to the server to die.

  • Administrator
Posted

Looks like something on your computer is doing this, most likely an aggresive antivirus blocking some mods, like the one for announcing my updates from connecting to internet.

 

Please attach python.log for check out, or all logs (see my signature).

Posted

Thank you for the prompt reply. My apologies for not following the reporting format, here are  the logs that I have. The archiver didn't work for me, but that may be because I have 3 installs of the client (EU, RU and NA) and it might have got confused with the locations. But I run the same install on each version, with no differences in the options (apart from changing RU client to English)

 

 

python.log xvm.log _Aslains_Installer.log _Aslains_Installer_Options.inf _Aslains_Installer_CompList.log

  • 4 weeks later...
Posted

It did it again just now, crashed because of update to version.

 

To reproduce, you might be in a game, update the version, finish the game, then start a new one. It stops at the loading screen. Have to restart the client, upon rejoining the server it tells me that there is an update to the modpack.

 

Because I have multiple installs the log archive thing doesn't work, so I've just attached the logs without any changes to the client.

 

At least it is consistent: every update while in game = crash at start of next game.

 

Cheers,

python.log xvm.log _Aslains_Installer_Options.inf

Just to add, I don't have any anti-virus other than the standard windows supplied, and there is nothing else running that might have an effect on anything to do with the network side of things.

Posted (edited)

Hi thanks for the answer, and yes I can access that URL without any problem. I will see if I can find anything on this pc build that might be affecting it then, thanks again.

 

*edit to add - I kind of assumed that the problem with the log archiver was to do with the multiple installs, as in I have installs for RU,EU and NA, and it seems to have a problem deciding which install to take the logs from. Could this be a part of the problem? The versions of WOT install are different for each region, and the modpack has to be installed on each install (can I say install any more times?), so maybe it is getting confused about mod pack install (there, I did it again) locations? 

Edited by Rex
  • Administrator
Posted

No, logs archiver has nothing to do with multiple installs, it works only from the folder in which it's placed. You are just one of those unlucky people with wierd problem, where for unknown reasons the logs archiver is not working, can be anything, like permissions, antivir and hell knows what else.

Posted

OK thanks, I'm installing latest version without the mod pack version checker, I'll keep an eye out for when you next update and see if it has fixed the crashing on version release for me.

  • 2 weeks later...
Posted

Just to update that I haven't had the crashes on modpack updates since removing the version checker.

  • Administrator
Posted

Some mods that require connection to internet may cause problems, if they are forcecully blocked by an aggresive antivirs and firewalls. So the source of problem is on your pc.

Posted

Well there are no blocks or anything from my end, so something in it is causing a crash. It literally just did it, I looked and you have just updated. So there is still a problem somewhere in there.

python.log

Posted

Thanks for the reply. I'll try it without ATAC loaded and see if it makes a difference. Cheers,

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