Faith Posted March 20, 2019 Posted March 20, 2019 Hi, again ;) Over a Year ago I tried to register in this forum because of a problem with the modpack. But it wasn't possible because I didn't receive a confirmation e-mail. Today the same but I remembered the problem. So I used the e-mail from my girlfriend and it works. Is it possible that you've blocked gmx.de? Of course I checked the spam. I could change my e-mail here now, but then i probably still don't get mails. Pls help. Quote
Administrator Aslain Posted March 20, 2019 Administrator Posted March 20, 2019 Hey :) Your email box provider is blocking it. Ask them why. From what I know gmx.de has known history of blocking various email domains. Quote
Faith Posted March 26, 2019 Author Posted March 26, 2019 (edited) Hi ;) Before I could write GMX I told a friend about the problem (He does that or something similar in his job.). 5 minutes after he wanted your domain from me, he told me he probably found the problem. Here is his solution: You should change the DNS TXT record for aslain.com from "v=spf1 a mx ~all" to "v=spf1 a mx ?all". The "~all" means that it should fail but be treated generously. This seems to mean for GMX to just fail. "?all" means that other servers may send an e-mail but should not be treated as "verified senders". After the change has been done, you should try it out with a GMX address to check whether the A or MX record actually were used while sending e-mails from this domain. It might be, that the e-mails were sent from a different IP and all other servers don't filter it out as aggressively as GMX does. I hope this will help. Please let me know if that was the problem and it works now. Edited March 26, 2019 by Faith Quote
Administrator Aslain Posted March 26, 2019 Administrator Posted March 26, 2019 6 hours ago, Faith said: Hi ;) Before I could write GMX I told a friend about the problem (He does that or something similar in his job.). 5 minutes after he wanted your domain from me, he told me he probably found the problem. Here is his solution: You should change the DNS TXT record for aslain.com from "v=spf1 a mx ~all" to "v=spf1 a mx ?all". The "~all" means that it should fail but be treated generously. This seems to mean for GMX to just fail. "?all" means that other servers may send an e-mail but should not be treated as "verified senders". After the change has been done, you should try it out with a GMX address to check whether the A or MX record actually were used while sending e-mails from this domain. It might be, that the e-mails were sent from a different IP and all other servers don't filter it out as aggressively as GMX does. I hope this will help. Please let me know if that was the problem and it works now. Applied the change, try it out. Quote
Faith Posted March 26, 2019 Author Posted March 26, 2019 I tried again late yesterday to register and canceled it. I think I have to wait 24 hours before I can try it again. Quote
Administrator Aslain Posted March 26, 2019 Administrator Posted March 26, 2019 Ok, let me know later. Quote
Darth_Clicker Posted March 26, 2019 Posted March 26, 2019 I stopped getting email notifications a long time ago and I have a gmx account too. I subscribed to this post and just go the new post notification. So your change fixed my problem. Oh...and the emails were never put into spam/junk mail...they were probably delivered into a black hole in sector 9...or to the Dark Star.... Quote
Administrator Aslain Posted March 26, 2019 Administrator Posted March 26, 2019 Glad to hear that. Quote
Faith Posted March 28, 2019 Author Posted March 28, 2019 Very nice that it helped others, but it doesn't work for me. Today my e-mail address was no longer blocked by the forum so I tried to change it for this account , but I don't receive any e-mail. I hope you've still an idea because the only support I've found at gmx is about 5 € per call. Can you send me an e-mail manually? Maybe you get an error message that helps me or later can be helpful to gmx support. Write me if it is possible then I send you a message with my gmx e-mail address. Many thanks for your effort. Quote
m0nstertr4x Posted March 29, 2019 Posted March 29, 2019 9 hours ago, Faith said: Very nice that it helped others, but it doesn't work for me. Today my e-mail address was no longer blocked by the forum so I tried to change it for this account , but I don't receive any e-mail. I hope you've still an idea because the only support I've found at gmx is about 5 € per call. Can you send me an e-mail manually? Maybe you get an error message that helps me or later can be helpful to gmx support. Write me if it is possible then I send you a message with my gmx e-mail address. Many thanks for your effort. Simple solution is to use another email address, like hotmail or google Quote
Administrator Aslain Posted March 29, 2019 Administrator Posted March 29, 2019 That would be probably for the best. Faith I can change your email manualy if you really like. Quote
Faith Posted May 4, 2019 Author Posted May 4, 2019 Sorry for my late reply. I will change my E-Mail provider. GMX sucks, So much spam, expensive support and so on... Nevertheless, many thanks for your help! Quote
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