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v13.5.1#03 will not install


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Posted

Each time I download the installer file my antivirus flags and deletes it. Never had that problem with prior versions. Looking at the description there may be items that caused the flag.

Screenshot (104).png

  • Administrator
Posted

False-positive. Your antivirus is the problem here.

 

In the new modpack update, the installer was built on the new version inno setup, that most of the Antivirus software doesnt know yet, so they will go into paranoid mode and report threats, but there is no threats for real.

  • Moderator
Posted

The 'threat' is even just called "Suspicious" there.. it's since the software used was updated, and some antivirus just hates it for now.

Posted
7 minutes ago, Aslain said:

False-positive. Your antivirus is the problem here.

 

In the new modpack update, the installer was built on the new version inno setup, that most of the Antivirus software doesnt know yet, so they will go into paranoid mode and report threats, but there is no threats for real.

So, how do I keep the AV from automatically deleting it, Whitelist it?

  • Administrator
Posted
1 hour ago, Captain Longsack said:

Same issue, turned off all anti-virus protections and firewall.
Downloaded fresh copy.

image.png.348585a299680e0258c58ad69761994d.png

I have checked permissions, taken ownership, run as admin... will Not install !!

Apparently you overlooked something, try different browser, redownload, the problem is on your side only.

Posted

same issue here . . tried different browser , redownloaded , apparently problem is on our side only

 

  • Moderator
Posted

If you turned it off - then it wouldn't warn you still.

 

You have to try and whitelist the file in ESET, or look into how to temporarily disable ESET - from your image - it's still running 🙂

It's probably freaking out since the internal software update, it's pretty much also the only company that is freaking out.. 😞 

 

Not sure where to send in the file to them - to get them to fix the false positive.

Posted

Not sure why they 'fixed' something that wasn't broken but...
To make this run I had to completely kill ESET, all real time system protection and HIPS plus white list the URL.
Saw little point white listing the file as it will change with each update, could white list without the build number and rename each time but I prefer to keep last copy in case a rollback is needed.

  • Administrator
Posted

I can confirm that ESET is causing massive problems with this Aslain version. I tried to add the file to the exceptions, but no luck! (Grayed out) I temporarily stopped ESET's protection completely, but ESET still blocked the file from running. I have already submitted the file to ESET for review and also asked why the program is so patronizing. I am looking forward to the answer from ESET Support.

  • Upvote 1
  • Administrator
Posted
17 minutes ago, StEnDi78 said:

I can confirm that ESET is causing massive problems with this Aslain version. I tried to add the file to the exceptions, but no luck! (Grayed out) I temporarily stopped ESET's protection completely, but ESET still blocked the file from running. I have already submitted the file to ESET for review and also asked why the program is so patronizing. I am looking forward to the answer from ESET Support.

Thanks, this is usually most effective way, just more slower, but once approved it will be solved for quite some time

 

  • 2 weeks later...

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