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Darth_Blackcat

Unhandled exception error with side panel mods

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Posted (edited)

The following mods give me an unhandled exception error in the game after a few battles sometimes the first one that crashes me to the desktop. I do not crash if do not install these side panel mods and use the standard panel that comes with the game.

 

The crash log shows virtual memory is near or at 100%. Game resolution is at 4K. The same effect even playing at 2K or 1080P on a 4K monitor.

 

I have attached an Aslain log report.

 

The following mods cause this crash.

 

1. Side Panels by BADoBEST v1 or v2

2. Side Panels by Hakabase V1, v2, v3

3. Side Panels by AutoSpy

4. Side Panels by Roslich

 

I had a similar issue with the mod pack I posted on these forums some time back and the quick fix did resolve. Now the issue resurfaced with 0.8.3

 

I do run the game in x64 since I have a 32GB system.

 

If you need any more info let me know.

Aslains_WoWs_Logs.zip

Edited by Darth_Blackcat

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That might be a problem, try to play in 32bit mode. 

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The same issue occurs with the x86 32-bit client. I can play a bit longer but still crash with an unhandled exception with the above-listed mods.

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Honestly I doubt I can do anything about it in your case. :/ To me it seems to be a local issue. You are also the only person having this issue, and said mods are very popular. I'd expect more reports like yours.

 

You can try one thing: delete (secure it first) preferences.xml located in root folder of the game.

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Posted (edited)

I have no issues using Haka v3.. been playing since the update for 30 min to 4 hours, no error or crash.
remove these mods: mxMeter (in battle performance), Team HP bars, Score timer, Move GUI elements #1, Zeiss Incline

Then test, because I dont have them right now.. and I have no issues.

Edited by Battlenat0r

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So removed mxMeter (in battle performance), Team HP bars, Score timer, Move GUI elements #1, Zeiss Incline. Removed preferences.xml . Still having the same issue.

 

I even removed WoWs and cleared the entire install folder and installed a clean copy.

 

As before running with no mods or any other mod then one that uses side panels works fine. The minute I install a mod that uses side panels I crash.

 

Have you had others report using a 4K monitor?

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What's the unhandled exception you get? Tried with in game music turned off? (I know, sounds weird...)

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I get the same issue turning off music in game and battle. This is the crash I get

 

Message:
Unhandled exception

Hash: 11402
EIP: 0x0000000049B33A68

Current thread #17664 native trace:
(0) : WorldOfWarships64.exe!0x00007FF749B33A68
(0) : WorldOfWarships64.exe!0x00007FF74A5877A0
(0) : WorldOfWarships64.exe!0x00007FF74A584B06
(0) : WorldOfWarships64.exe!0x00007FF74A588498
(0) : WorldOfWarships64.exe!0x00007FF749BB4ED7
(0) : WorldOfWarships64.exe!0x00007FF74A588685
(0) : WorldOfWarships64.exe!0x00007FF74A5985F6
(0) : WorldOfWarships64.exe!0x00007FF74A2C6CFD
(0) : WorldOfWarships64.exe!0x00007FF74A2C0CF6
(0) : WorldOfWarships64.exe!0x00007FF749F268DE
(0) : WorldOfWarships64.exe!0x00007FF749FB30B5
(0) : WorldOfWarships64.exe!0x00007FF749FB30B5
(0) : WorldOfWarships64.exe!0x00007FF749F00038
(0) : WorldOfWarships64.exe!0x00007FF749EF9F02
(0) : WorldOfWarships64.exe!0x00007FF749EF6739
(0) : WorldOfWarships64.exe!0x00007FF749E7A3E2

System info:
    OS Name: Windows 8.1
    OS Version: 6.6
    OS Architecture: x86_64


Memory info:
    Virtual memory: 11143012Kb/137438953344Kb (1%)
    Working set (process physical memory): 3184648Kb/33485904Kb (9%)
    Commit charge (working set + process page file usage): 6284624Kb/38466640Kb (16%)
    Global physical memory: 9224804Kb/33485904Kb (27%)
    Global commitable memory (physical + pagefile): 15907024Kb/38466640Kb (42%)

 


System info:
APPLICATION = DISPLAYDEVICE 0 = \\.\DISPLAY1, NVIDIA GeForce RTX 2080 Ti, PCI\VEN_10DE&DEV_1E04&SUBSYS_22813842&REV_A1
DISPLAYDEVICE 1 = \\.\DISPLAY2, NVIDIA GeForce RTX 2080 Ti, PCI\VEN_10DE&DEV_1E04&SUBSYS_22813842&REV_A1
DISPLAYDEVICE 2 = \\.\DISPLAY3, NVIDIA GeForce RTX 2080 Ti, PCI\VEN_10DE&DEV_1E04&SUBSYS_22813842&REV_A1
DISPLAYDEVICE 3 = \\.\DISPLAY4, NVIDIA GeForce RTX 2080 Ti, PCI\VEN_10DE&DEV_1E04&SUBSYS_22813842&REV_A1

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I assume you use your NVIDIA card for both video and sound. Do you? Does your motherboard have embedded video and sound? Are you using them? (e.g for a second monitor?) If not did you disable them in BIOS?

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I do not use NVIDIA sound, in fact, I do not install the sound driver.

My sound goes through a Sound BlasterX AE-5 by optical headphones

 

My mainboard does have embedded sound. One of my two monitors uses sound but I do not use it. Not sure if I turned the embedded audio on the mainboard off in the BIOS. Will check once I get home and test.

 

I will let you know. Thanks.

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Sound was enabled in the BIOS. It has been disabled and I disabled the monitors as sound detecting in the device manager. Same issue. Still crash.

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No idea dude, doesnt crash for me...
So there is something on your end or some kind of issues that I'm not getting.
Redownload the entire game, then try again.

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Posted (edited)

all I get no matter what I try. x84,x64 fresh install etc...etc...

 

Spoiler

Annotation 2019-05-05 175841.jpg

 

Edited by Malarkey_

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Posted (edited)

your error says profile.... delete profile folder and preferences.xml
It crashes because it cant open your folder/files. Try to delete them then try again.
Also make sure your HDD/SSD has Admin or Windows user access to write and read permissions the content of the drive.
https://www.online-tech-tips.com/computer-tips/set-file-folder-permissions-windows/

Edited by Battlenat0r

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Posted (edited)

I have deleted preferences.xml before but I never removed my profile in ProgramData. I am going to give that a try.

Edited by Darth_Blackcat

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Turns out my profile is listed in the game directory since it installed from the game center. Already removed and installed WoWs on another hard drive M2 NVe with the same issue. Crashes when using side panel mods.

 

I have run out of ideas on what to do next.

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